Integrating with HiBob
Prerequisites
Please ensure you fulfill the requirement to set up the integration:
You have Administrator permissions in your company's HiBob instance
HiBob Setup
To authenticate HiBob using a Service Account, you will need to provide the following information:
Service Account User ID
Service Account Token
Step One: Create the service user in your HiBob account
Navigate to your HiBob System Settings

In settings, go to integrations and click Manage Service Users.

Next click on Create Service User to create a new service user and enter the display name as 'Drivetrain Integration' and click Create.
On the next screen, HiBob display the credentials for your new service user. Make a note of the Service User ID and Token. You can name the new service user then click on Go to permission groups and proceed with the next step.

Step Two: Create a permission group
Click Add permission group, then Service user

Name the group as 'Drivetrain Integration' and select your new service user ("Drivetrain Integration") under Select service users and click Create and asked to confirm the changes, click Confirm
Switch to the People's data tab of the new Permission Group, pick "Select people by condition" under Whose data can members access?, then click on Edit to select the people the integration can access

In the Select people by condition pop-up, select all relevant Lifecycle Statuses. In most scenarios this will include Hired, Employed, and Terminated. Click Apply twice once done:

Under People's Data add the following permissions:
Please note the permissions below are the required permissions for the full HRIS API. You only need to configure the permissions based on your use case
People > Basic Info
View selected employees' Basic info sections (This is required to surface employees)
People > Employment
View selected employees' Employment sections
View selected employees' Employment section histories
People > History
View selected employees' profile changes history
People > Identification
View selected employees' Identification sections
Edit selected employees' Identification sections (only applicable if you want full unobscured SSN numbers.)
People > Lifecycle
View selected employees' Lifecycle sections (This is needed to surface Employment Status)
Edit selected employees' Lifecycle sections
View selected employees' Lifecycle section histories
People > Personal
View selected employees' Personal sections
Edit selected employees' Personal sections (Note: This is needed to surface Date of Birth. We will NOT edit any employee sections)
People > Personal contact details
View selected employees' Personal contact details sections
Edit selected employees' Personal contact details sections
People > Work
View selected employees' Work sections
View selected employees' Work section histories
People > Work contact details
View selected employees' Work contact details sections
If you do not require Payroll, Address, EEO, Home, or Time Off, to reflect in Drivetrain, you do not need to include those, you can ignore the below permissions
People > Address
View selected employees' Address sections
View selected employees' Address section histories
People > EEO
View selected employees' EEO sections
People > Home
View selected employees' Home sections
People > Payroll
View selected employees' Payroll sections
View selected employees' Payroll section histories
Timeoff > Balance
See selected people's time off and sick leave balances
Timeoff > Requests
Create, edit, and cancel people's requests that haven't been approved yet
Edit and cancel people's future requests that have been approved
Edit and cancel people's past requests that have been approved
View, approve or decline requests that are pending approval of others
Timeoff > See who's out today
See who's out today
Once done adding the above permissions, finish creating the Permission Group by selecting Save.
Drivetrain Setup
After creating your HiBob service user and permission group (above), connect HiBob as a data source in your Drivetrain instance. You must be a Drivetrain administrator to add a data source.
Step 1: Go to the Data page and add a data source
Sign in to your Drivetrain instance as an administrator.
In the left navigation, click Data.
At the top of the data sources panel, click the + (Add data source) button.

Step 2: Select the HiBob connector
In the Connect a datasource window, search for bob (or open the HRIS & ATS category).
Click the HiBob connector card.

Step 3: Enter your Hibob credentials
On the Connect your Hibob account screen, set up a new Hibob connection:
Service Account Id — your HiBob Service User ID
Service Account Password — your HiBob Token
Click Submit.

Step 4: Finish setup
Once the credentials are validated, the connection is created and you are returned to the Data page.
HiBob now appears in your list of connected data sources and begins syncing.
When the sync completes, your HiBob data is available across Drivetrain.
If you have any questions or run into any issues during setup, please contact your customer success manager for assistance.
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