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Integrating with NetSuite

Prerequisites

NetSuite Setup

Step 1: Enable web services

Step 2: Create a user and assign administrator role to that user

Step 3: Create an integration

Step 4: Generate the token key and token secret

Step 5: Get account ID

Drivetrain Setup

Step 1: Navigating to the NetSuite connector

Step 2: Entering Credentials

Step 3: Add saved search (optional)

Access to Netuite Interface

Prerequisites

To connect NetSuite to Drivetrain, you need:

  • An active Oracle NetSuite account

  • Admin privileges to your Netsuite instance

  • Admin privileges in Drivetrain

NetSuite Setup

Step 1: Enable Web Services

Web services will usually be enabled as part of the admin access provided to Drivetrain. In case it isn't you can enable the feature at Setup > Company > Enable Features, in the SuiteTalk (Web Services) section, on the SuiteCloud sub tab.

Step 2: Create a user and assign administrator role to that user

  • From the menu bar, navigate to Lists > Employees > Employees > New.

  • Select the form as "Standard Employee Form" and enter name as "Drivetrain Integration".

  • If you’ve created a service account under your company’s domain, use that email address.

    Example: If your company is mycompany, and the service account is [email protected], use that email.

  • If you’re using a Drivetrain-provided service account, the email typically follows this format: dp-<tenantname>@drivetrain.ai. Please confirm the exact email with your Data Integration Manager

  • Click the Access sub tab.

  • Check Give Access and Send Notification Email.

  • Assign a password of your choice.

  • Select Role = 'Administrator' and click Add.

  • Click on Save.

Step 3: Create an integration

  • From the menu bar, navigate to SetupIntegrationManage IntegrationsNew.

  • On the Integration page,

    • Fill in the Name field. We recommend using "Drivetrain Integration"

    • Under Authentication section, check TOKEN-BASED AUTHENTICATION and uncheck TBA: AUTHORIZATION FLOW

    • In the OAuth 2.0 section, uncheck AUTHORIZATION CODE GRANT

  • Click on Save.

After you've saved the settings above, scroll down to the bottom of the page. Under the Client Credentials section, you will get:

  • Consumer Secret

  • Consumer Key

Please make note of both items in a secure document, as they will be required later and will not be accessible once you move to another page.

Please note that if you have created user using Drivetrain's email domain (i.e. dp-<tenantname>@drivetrain.ai) then please share the the consumer key and secret with us and rest of the steps will be completed by Drivetrain team.

Step 4: Generate the token key and token secret

  • Log into NetSuite with the admin account for Drivetrain.

  • Click the Home icon.

  • On the left side, under the Home section, scroll to the bottom.

  • Click Manage Access Tokens.

  • Click New My Access Token.

  • In the dropdown list for APPLICATION NAME, select the integration you created in Step 3

Click Save and scroll down to the bottom of the page to get the:

  • Token ID

  • Token Secret

Please make note of both items in the same secured doc, as they will be required later and will not be accessible once you go to another page.

Step 5: Get account ID

  • From the menu bar, navigate to SetupCompanyCompany Information.

You will find the Account ID here. Please note it down in the same document where you note the credentials generated in last two steps.

This completes your NetSuite setup for standard objects. Below are the steps for setting up saved search, we recommend you to finish this as well if you need to pull data from saved search in future. If you have any questions or run into any issues with this part of the integration process, please contact your customer success manager for assistance.

  1. To install the script, navigate to Customization > Scripting > Scripts > New. You'll see the Upload Script File form.

  1. Hover over the Script File field, and you'll see a "+" button appear to the right of the field. Click the button and the File upload form will appear.

  1. By default, the script will be uploaded to SuiteScripts folder in your File Cabinet (or to the last folder that you uploaded a script to). If you'd like to install the script in an alternative folder, select it from the Folder field.

  2. Next, click the Choose File button in the Select File field. Then navigate to the folder that you unzipped the file to, and select the file.

  3. Then click the Save button. The file will be uploaded, and then the Upload Script File form will reappear, with the Script File field loaded.

  1. Upon saving, the script file will be populated in the Upload Script File form and then click on Create Script Record button. The Script form will appear.

  1. In the script form, enter Name as "Drivetrain Saved Search" and ID as "drivetrainsavedsearch" Click on the Deployments tab, and enter the Title as "DrivetrainSavedSearch".

  2. Mark the status as Released.

  1. Click Save to finish the installation process.

  2. After saving, click on the Deployment title to view the Script Deployment Form

  1. Click on the deployed script and on the next page, make a note of External URL.

  1. Edit the Script Deployment and update the role for the script (which you created for "Drivetrain Integration" user). In this case, we have used role as "Administrator" for the user in Step 2. Click on Save

  1. Go back to Home and on the navigation bar under the Documents section, select Files > File Cabinet > New

  1. Add a folder “DrivetrainExports” in the root of File Cabinet and click Save.

Please share the below details with your Drivetrain's customer success manager or data integration manager:

  • External URL

  • Consumer key

  • Consumer secret

  • Token key

  • Token secret

  • Account ID

Drivetrain Setup

Step 1: Navigating to the NetSuite connector

  • Sign in to your Drivetrain instance. Make sure you are logged in as an administrator.

  • Click on + Add Data Source.

  • Select the NetSuite Data Connector from the list of integrations.

Step 2: Entering credentials

  • Enter the keys, secrets and account ID you generated when setting up your NetSuite account, and click Connect

    • Consumer Secret

    • Consumer Key

    • Account ID

    • Token Key

    • Token Secret

  • You will be redirected to the Data page where you will be able to see your new NetSuite connection.

Once the sync is complete, you will be able to see your NetSuite data on Drivetrain!

Step 3: Add Saved Search (optional)

After the data sync for standard objects is complete, you may proceed to pull saved searches.

This step is optional—customers who do not wish to retrieve data from saved searches can simply skip it.

Important: Below are some Prerequisites for Saved Search addition

Access for saved search should be Public

External URL generated in Step 6 of the NetSuite setup must be shared before proceeding, If you skipped that step, please complete it before adding any saved searches.

  • On top left corner on the data page for Netsuite connector, click Add Saved Search

  • Click on Create and once the sync is complete, you will be able to see the saved search dataset.

Access to Netsuite Interface

If you have connected Netsuite with your account, instead of creating one for Drivetrain — in those cases, we will need Read access shared to a Drivetrain account. We need this access to run some internal data quality process. If you have any questions or run into any issues with this part, please contact your customer success manager for assistance.

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