Drivetrain Integration Guide
  • INTEGRATION GUIDE
    • Integrate with Drivetrain
      • Accounting & ERP
        • Integrating with NetSuite
        • Integrating with QuickBooks
        • Integrating with Business Central
        • Integrating with Rillet
        • Integrating with Sage Intacct
        • Integrating with Tally
        • Integrating with Xero
        • Integrating with Zoho Books
        • Integrating with Certinia
      • BI
        • Integrating with Looker
        • Integrating with Tableau
      • Billing & Invoicing
        • Integrating with Chargebee
        • Integrating with Invoiced
        • Integrating with Maxio Chargify
        • Integrating with Maxio SaaSOptics
        • Integrating with Recurly
        • Integrating with Stripe
        • Integrating with Subscript
      • CRM
        • Integrating with HubSpot
        • Integrating with LeadSquared
        • Integrating with Active Campaign
        • Integrating with Outreach
        • Integrating with Pipedrive
        • Integrating with Salesforce
      • Customer Success
        • Integrating with ChurnZero
        • Integrating with Zendesk
        • Integrating with Freshdesk
        • Integrating with Planhat
      • Databases and Warehouses
        • Integrating with BigQuery
        • Integrating with Google Cloud Storage
        • Integrating with Redshift
        • Integrating with Snowflake
        • Integrating with Snowflake (Small Datasets)
        • Integrating with S3
        • Integrating with Databricks
        • Integrating with Azure SQL Server
      • HRIS & ATS
        • Integrating with ADP
        • Integrating with BambooHR
        • Integrating with Gusto
        • Integrating with HiBob
        • Integrating with Lever
        • Integrating with Namely
        • Integrating with Paylocity
        • Integrating with Sapling
        • Integrating with Zenefits
        • Integrating with ADP Workforce Now (SFTP)
        • Integrating with Deel
        • Integrating with Justworks
        • Integrating with Personio
        • Integrating with Darwinbox
        • Integrating with Greenhouse
        • Integrating with UKG Pro
      • Spreadsheets
        • Integrating with Google Sheets
        • Integrating with Microsoft OneDrive
        • Integrating with Google Drive
        • Integrating with Airtable
      • Others
        • Integrating with Brex
        • Integrating with Clari
        • Integrating with NetSuite (Role Based Access)
        • Integrating with Shopify
        • Integrating with Twilio
        • Setting up SSO
Powered by GitBook
On this page
  • Prerequisites
  • Zendesk Setup
  • Create a New User

Was this helpful?

  1. INTEGRATION GUIDE
  2. Integrate with Drivetrain
  3. Customer Success

Integrating with Zendesk

PreviousIntegrating with ChurnZeroNextIntegrating with Freshdesk

Last updated 24 days ago

Was this helpful?

Prerequisites

To connect Zendesk to Drivetrain, you need:

  • An active Zendesk account

  • Admin privileges on Zendesk

  • Admin privileges in Drivetrain

Zendesk Setup

Drivetrain supports integration with Zendesk via API from a dedicated user account. To get started you would need to create a dedicated profile and dedicated user on Zendesk for Drivetrain.

Create a New User

{{ More content yet to be added by onboarding team }}

We need access to the following objects in that account:

  1. Tickets

  2. Comments

  3. Contacts

  4. Attachments

  5. Accounts

  6. Users

  7. Teams

  8. Tags

That’s it! Inform your customer success manager so that they can get started!

Prerequisites
Zendesk Setup
Create a New User
Page cover image